
HOW IT WORKS
From first call to switch-on.
Six clear steps, with a written quote before anything is agreed and aftercare once your system is running.
Quick answer
Getting solar panels, a battery or a heat pump through Aberdeen Solar North takes six steps. You enquire by phone, form or WhatsApp, an adviser arranges a survey, and you receive a written, no-obligation quote. If you go ahead, our installation partner fits the system, notifies SSEN, hands over your certificates and stays on hand for aftercare.
Last updated: · Reviewed by the Scottish Energy Efficiency team
THE PROCESS
What are the six steps from first call to switch-on?
Enquire by phone or form, a surveyor visits your home, you get a written quote, our partners install, SSEN is notified, and aftercare continues.
STEP 1
Tell us about your home
Call 0141 230 0198, message us on WhatsApp (0141 230 0198) or fill in the quote form. We only need your name, postcode, property type and what you are interested in.
STEP 2
Survey of your property
A surveyor checks your roof, orientation and shading, your fuse board and wiring, your heating system and where equipment could go. It is a technical survey, not a sales visit.
STEP 3
Written, no-obligation quote
You receive a clear written quote setting out the equipment, the work involved and what is included. There is no deposit to request one and no pressure to go ahead. Interest-free credit available, subject to status.
STEP 4
Installation
If you decide to proceed, the work is carried out by our MCS-certified installation partners, and the team will talk you through access, scaffolding and timings beforehand.
STEP 5
Grid notification and handover
Your installer notifies SSEN, the local network operator, so you never need to contact them yourself. At handover you receive your certificates, product warranties and guidance on using your system.
STEP 6
Aftercare
We stay on hand after switch-on. If something does not look right, or you have a question about monitoring or a warranty, you have a single point of contact.

TIMINGS
How long does it take?
From accepting your quote to switch-on usually takes a few weeks. The exact timing depends on scaffolding, equipment availability and the size of the system.
Some homes need extra checks, such as listed buildings, conservation areas or larger systems that need SSEN approval before connection. If that applies to you, your installer will explain it in your quote and handle the paperwork.
Who does what
Aberdeen Solar North gives advice and arranges your survey and quote. We install through MCS-certified partners, who carry out the installation.
QUESTIONS
Questions about how the process works
How long does the whole process take?
From your first call to a working system usually takes a few weeks, depending on survey availability, weather, and MCS certification paperwork. We give you a realistic timeline at the survey stage so you know what to expect before any work begins on your home.
Do I need to be home for the installation?
You need to be home for the survey and for the installation itself, because the team needs access to your loft, fuse board, and the rooms where any monitoring display is fitted. Most installations are completed within a day or two depending on system size.
What is an MCS-certified partner?
An MCS-certified partner is an installation company certified under the Microgeneration Certification Scheme. We install through MCS-certified partners so your system is fitted to a recognised standard and eligible for the paperwork you may need for future energy schemes.
Will my electricity be switched off during installation?
The installation requires a short interruption to your electricity supply while the team connects the inverter and makes the final wiring safe. You are told in advance when this will happen and it usually lasts under an hour, so you can plan around it.
What finance options are available?
Interest-free credit available, subject to status. We go through the options with you at the quote stage so you can see what suits your budget. There is no obligation to use finance and the full cost is always set out in writing.
Ready to start with step one?
Tell us about your home and we will arrange a survey and a written, no-obligation quote.
No obligation · We install through MCS-certified partners · Scottish homes and businesses